Order management is the process of tracking and fulfilling customer orders from the moment they are placed until they are delivered. It involves managing inventory, processing payments, and coordinating shipping to ensure that customers receive their products on time. Effective order management helps businesses maintain customer satisfaction and streamline operations. A key component of order management is the use of technology, such as order management systems (OMS), which automate various tasks and provide real-time data. This allows businesses to monitor order status, manage stock levels, and analyze sales trends, ultimately improving efficiency and decision-making.