An order management system (OMS) is a software application that helps businesses manage the entire order processing cycle. It tracks orders from the moment they are placed until they are fulfilled and delivered. This system streamlines operations by automating tasks such as inventory management, order tracking, and customer notifications, ensuring that orders are processed efficiently. By integrating with other systems like inventory management and shipping software, an OMS provides real-time data and insights. This helps businesses make informed decisions, improve customer satisfaction, and reduce errors in order fulfillment. Overall, an OMS is essential for optimizing the order management process.