Supply Chain Management (SCM) is the process of overseeing the flow of goods, information, and finances as they move from supplier to manufacturer to wholesaler to retailer to consumer. It involves coordinating and integrating these flows both within and among companies to maximize efficiency and minimize costs. Effective SCM ensures that products are delivered to the right place at the right time, which is crucial for customer satisfaction. It encompasses various activities, including procurement, production, distribution, and logistics, all aimed at optimizing the supply chain to enhance overall performance and competitiveness.