Operational metrics are quantifiable measures used to assess the efficiency and effectiveness of a company's operations. These metrics help organizations track performance, identify areas for improvement, and make informed decisions. Common examples include production rates, customer satisfaction scores, and inventory turnover. By analyzing operational metrics, businesses can gain insights into their processes and resource utilization. This data-driven approach enables companies to optimize workflows, reduce costs, and enhance overall productivity. Ultimately, effective use of operational metrics supports strategic planning and drives long-term success.