Key Performance Indicators, or KPIs, are measurable values that help organizations assess their success in achieving specific goals. They provide a clear way to track progress and make informed decisions. For example, a business might use sales growth or customer satisfaction as KPIs to evaluate its performance over time.
By setting and monitoring KPIs, companies can identify areas for improvement and adjust their strategies accordingly. This ensures that everyone in the organization is aligned with the overall objectives. Ultimately, KPIs serve as a roadmap, guiding teams toward achieving their targets and enhancing overall performance.