Order Management refers to the process of tracking and fulfilling customer orders from the moment they are placed until they are delivered. This involves managing inventory, processing payments, and coordinating shipping. Effective order management ensures that customers receive their products on time and in good condition. A key component of order management is the use of technology, such as order management systems (OMS), which help businesses automate and streamline these processes. By integrating with other systems like inventory management and customer relationship management (CRM), OMS can enhance efficiency and improve customer satisfaction.