Sales representatives are professionals who sell products or services to businesses or consumers. They often work for companies and are responsible for understanding customer needs, presenting products, and closing sales. Their goal is to increase revenue for their employer by building relationships with clients and providing excellent customer service. These representatives typically have strong communication skills and knowledge of the products they sell. They may work in various industries, including retail, pharmaceuticals, and technology. Sales representatives often use tools like customer relationship management (CRM) software to track interactions and manage their sales pipeline effectively.