Retail is the process of selling goods and services directly to consumers. This can happen in various places, such as stores, malls, or even online through e-commerce websites. Retailers buy products from manufacturers or wholesalers and then sell them at a higher price to make a profit. In retail, customer experience is very important. Retailers often focus on creating a pleasant shopping environment, offering promotions, and providing good customer service. This helps attract and retain customers, making them more likely to return for future purchases. Overall, retail plays a crucial role in the economy by connecting consumers with the products they need.