A case management system is a software tool designed to help organizations manage and track cases or projects efficiently. It allows users to store information, monitor progress, and collaborate with team members. These systems are commonly used in fields like healthcare, legal services, and social work to streamline workflows and improve communication. By organizing data in a centralized location, case management systems enhance productivity and ensure that important information is easily accessible. Features often include task assignments, document management, and reporting capabilities, which help teams stay organized and focused on achieving their goals.