Workflow Automation refers to the use of technology to streamline and automate repetitive tasks within a business process. By implementing software tools, organizations can reduce manual effort, minimize errors, and enhance productivity. This allows employees to focus on more strategic activities rather than mundane tasks. In essence, Workflow Automation helps in creating a structured approach to managing tasks, ensuring that processes are followed consistently. It can involve various tools and platforms, such as Zapier or Microsoft Power Automate, which facilitate the integration of different applications and services to create seamless workflows.