Case Management is a collaborative process that helps individuals navigate complex systems, such as healthcare, social services, or legal matters. It involves assessing a person's needs, developing a plan to address those needs, and coordinating resources and services to achieve desired outcomes. The role of a Case Manager is crucial in this process, as they act as a liaison between clients and various service providers. They ensure that clients receive appropriate support, monitor progress, and make adjustments to the plan as necessary, ultimately aiming to improve the client's overall well-being and quality of life.