Performance Indicators
Performance indicators are measurable values that help organizations assess their progress toward specific goals. They provide a way to evaluate the effectiveness of strategies and operations, allowing businesses to make informed decisions. Common examples include sales growth, customer satisfaction scores, and employee productivity.
These indicators can be categorized into two main types: leading indicators, which predict future performance, and lagging indicators, which reflect past outcomes. By analyzing these metrics, organizations can identify areas for improvement and track their success over time, ensuring they stay aligned with their objectives.