Organizational performance refers to how effectively an organization meets its goals and objectives. It encompasses various aspects, including productivity, efficiency, and profitability. Key performance indicators (KPIs) are often used to measure this performance, providing insights into areas such as employee engagement, customer satisfaction, and financial results. Improving organizational performance involves analyzing processes, implementing best practices, and fostering a positive workplace culture. Tools like Balanced Scorecard and Six Sigma can help organizations identify strengths and weaknesses, enabling them to make informed decisions that drive growth and success.