Office Automation refers to the use of technology to perform tasks that were traditionally done by humans in an office setting. This includes software applications and hardware that help streamline processes such as document creation, data management, and communication. Common tools include word processors, spreadsheets, and email systems, which enhance productivity and reduce manual effort. By automating routine tasks, businesses can improve efficiency and accuracy. For example, automated scheduling tools can help manage appointments, while customer relationship management (CRM) systems can track interactions with clients. Overall, office automation aims to simplify workflows and allow employees to focus on more strategic activities.