Business Process Management (BPM) is a systematic approach to improving an organization's processes. It involves analyzing, designing, implementing, monitoring, and optimizing workflows to enhance efficiency and effectiveness. By focusing on processes, businesses can identify bottlenecks, reduce costs, and improve service delivery. BPM utilizes various tools and techniques, such as workflow automation and process mapping, to visualize and streamline operations. This approach not only helps in achieving better performance but also ensures that organizations can adapt to changing market conditions and customer needs, ultimately leading to increased competitiveness and growth.