Front Office Manager
A Front Office Manager is responsible for overseeing the daily operations of the front desk in a hotel or similar establishment. This role includes managing staff, ensuring guest satisfaction, and handling reservations and check-ins. The Front Office Manager plays a crucial role in creating a welcoming atmosphere for guests and addressing any concerns they may have.
In addition to managing the front desk team, the Front Office Manager collaborates with other departments, such as Housekeeping and Sales, to ensure smooth operations. They also monitor budgets and financial reports, helping to maintain the overall efficiency and profitability of the establishment.