The "Front Office" refers to the part of a business that interacts directly with clients or customers. This area is crucial for building relationships and providing services, often including roles such as sales, customer service, and marketing. Employees in the front office are typically the first point of contact for clients, making their role essential for customer satisfaction and retention. In the context of a hotel, the front office includes the reception area where guests check in and out. Staff members, such as front desk agents, handle reservations, answer inquiries, and ensure a smooth experience for visitors. This department plays a vital role in creating a welcoming atmosphere and managing guest relations.