Back Office
The term "Back Office" refers to the part of a company that handles internal operations and support functions, rather than direct customer interactions. This includes tasks such as accounting, human resources, and IT support. While these activities are essential for the smooth functioning of a business, they typically occur behind the scenes and are not visible to customers.
Back Office teams ensure that the front office, which deals directly with clients and sales, can operate efficiently. By managing processes like payroll, data management, and compliance, the Back Office plays a crucial role in maintaining the overall health and productivity of the organization.