Customer Care refers to the support and assistance provided to customers before, during, and after their purchase. It aims to enhance customer satisfaction by addressing inquiries, resolving issues, and ensuring a positive experience with a product or service. Effective customer care can lead to increased loyalty and repeat business. Good customer care involves various channels, such as phone support, email, live chat, and social media. Companies often train their staff to handle customer interactions professionally and empathetically. By prioritizing customer feedback and continuously improving their services, businesses can build strong relationships with their customers.