Client Interaction
Client interaction refers to the communication and relationship-building process between a business and its clients. This can include various forms of engagement, such as face-to-face meetings, phone calls, emails, and social media interactions. Effective client interaction is essential for understanding client needs, addressing concerns, and fostering loyalty.
Good client interaction often involves active listening, empathy, and clear communication. Businesses may use tools like Customer Relationship Management (CRM) systems to track interactions and improve service. Positive client experiences can lead to repeat business and referrals, making client interaction a crucial aspect of business success.