Business Process Automation (BPA) refers to the use of technology to streamline and automate repetitive tasks within an organization. By implementing software solutions, businesses can reduce manual effort, minimize errors, and improve efficiency. This allows employees to focus on more strategic activities rather than routine tasks. BPA can involve various processes, such as data entry, invoice processing, and customer service. Tools like workflow management systems and robotic process automation (RPA) are commonly used to facilitate these improvements. Ultimately, BPA aims to enhance productivity and reduce operational costs while ensuring consistent quality in business operations.