Process Management refers to the systematic approach of overseeing and controlling the various steps involved in a business operation. It ensures that tasks are completed efficiently and effectively, helping organizations achieve their goals. By analyzing and optimizing workflows, Process Management can lead to improved productivity and reduced costs. In addition, Process Management involves monitoring performance and making adjustments as needed. This can include using tools and techniques to track progress, identify bottlenecks, and implement changes. Ultimately, effective Process Management helps businesses deliver better products and services while enhancing customer satisfaction.