Robotic Process Automation (RPA) is a technology that uses software robots to automate repetitive and rule-based tasks traditionally performed by humans. By mimicking human actions, RPA can interact with digital systems and applications, improving efficiency and accuracy in business processes.
Organizations leverage RPA to streamline operations, reduce costs, and enhance productivity. This technology is particularly beneficial in areas such as data entry, invoice processing, and customer service, allowing employees to focus on more strategic tasks while robots handle mundane activities.