User reviews are evaluations or feedback provided by individuals who have experienced a product, service, or experience. These reviews often include personal opinions, ratings, and comments that help potential customers make informed decisions. They can be found on various platforms, such as Amazon, Yelp, or TripAdvisor, and cover a wide range of topics, from electronics to restaurants. Typically, user reviews are categorized by star ratings, with five stars being the highest. They can highlight both positive and negative aspects, offering insights into quality, performance, and customer satisfaction. This information is valuable for businesses as well, as it helps them understand consumer preferences and improve their offerings.