User feedback refers to the opinions and reactions of individuals who use a product or service. This information can be collected through surveys, reviews, or direct communication. It helps businesses understand how well their offerings meet customer needs and identify areas for improvement. Gathering user feedback is essential for enhancing user experience and satisfaction. Companies like Apple and Amazon often analyze this feedback to make informed decisions about product updates and new features. By listening to their users, they can create better products that align with customer expectations.