A service blueprint is a visual tool used to map out the various components of a service, illustrating how it operates from start to finish. It typically includes elements such as customer actions, front-stage interactions, back-stage processes, and support systems. This helps organizations understand the service delivery process and identify areas for improvement. By clearly outlining the roles and responsibilities of different stakeholders, service blueprints facilitate better communication and collaboration among teams. They can also highlight potential pain points in the customer experience, allowing businesses to enhance their services and meet customer needs more effectively.