reflective listening
Reflective listening is a communication technique where the listener actively engages with the speaker by paraphrasing or summarizing what they have said. This approach helps to ensure that the listener understands the speaker's message and feelings, fostering a supportive environment for open dialogue. It is often used in counseling, conflict resolution, and everyday conversations.
In reflective listening, the listener may use phrases like "What I hear you saying is..." or "It sounds like you feel..." to clarify and validate the speaker's emotions. This technique encourages empathy and can lead to deeper understanding between individuals, enhancing relationships and reducing misunderstandings.