Process automation refers to the use of technology to perform tasks with minimal human intervention. This can involve software applications, robotics, or other tools that streamline repetitive activities, making them faster and more efficient. By automating processes, organizations can reduce errors, save time, and lower operational costs. Common examples of process automation include customer relationship management systems that automatically track interactions, manufacturing robots that assemble products, and workflow automation tools that manage approvals and notifications. Overall, process automation helps businesses improve productivity and focus on more strategic activities.