Workflow automation refers to the use of technology to streamline and automate repetitive tasks within a business process. By implementing software tools, organizations can reduce manual effort, minimize errors, and improve efficiency. This allows employees to focus on more strategic activities rather than mundane tasks. Common applications of workflow automation include email notifications, data entry, and report generation. These automated processes can be customized to fit specific needs, ensuring that tasks are completed consistently and on time. Overall, workflow automation enhances productivity and helps organizations operate more effectively.