Poor service refers to a situation where customers do not receive the quality of assistance or attention they expect. This can manifest in various ways, such as long wait times, unhelpful staff, or incorrect orders. When businesses fail to meet customer needs, it can lead to dissatisfaction and a negative reputation. In many cases, poor service can be attributed to a lack of training or resources for employees. For example, if a restaurant's staff is not properly trained in customer service skills, they may struggle to address customer concerns effectively. This can result in frustrated customers and lost business for the establishment, such as restaurants or retail stores.