An order management system (OMS) is a software application that helps businesses manage the entire order processing cycle. This includes receiving orders, tracking inventory, processing payments, and managing shipping. By automating these tasks, an OMS improves efficiency and reduces the chances of errors. Additionally, an OMS provides valuable insights into sales trends and customer behavior. It integrates with other systems, such as inventory management and customer relationship management (CRM), to streamline operations. This ensures that businesses can fulfill orders accurately and maintain high levels of customer satisfaction.