Document management refers to the systematic process of capturing, storing, organizing, and tracking electronic and paper documents. It involves using software and tools to ensure that documents are easily accessible, secure, and compliant with regulations. This process helps businesses improve efficiency, reduce costs, and enhance collaboration among team members. Effective document management includes features like version control, search functionality, and access permissions. By implementing a document management system (DMS), organizations can streamline workflows, minimize the risk of data loss, and maintain a clear audit trail of document changes. This ultimately supports better decision-making and productivity.