A consumer portal is an online platform that allows users to access various services and information related to products or services they use. These portals often provide features like account management, billing information, and customer support, making it easier for consumers to interact with companies. Many businesses, including utilities, telecommunications, and e-commerce companies, utilize consumer portals to enhance customer experience. By centralizing information and services, these portals help users find what they need quickly and efficiently, improving overall satisfaction and engagement.