A collective bargaining agreement (CBA) is a written contract between an employer and a group of employees, typically represented by a union. This agreement outlines the terms and conditions of employment, including wages, working hours, benefits, and workplace safety. The goal of a CBA is to ensure fair treatment and to establish a clear framework for resolving disputes. The process of creating a CBA involves negotiations between the employer and the union representatives. Once both parties reach an agreement, the CBA is ratified by the employees and becomes legally binding. This helps maintain a positive working relationship and provides a structured approach to addressing employee concerns.