Service Science is an interdisciplinary field that studies the design, management, and improvement of service systems. It combines insights from various disciplines, including business, engineering, and social sciences, to understand how services are created and delivered. The goal is to enhance service quality and efficiency, benefiting both providers and customers. At its core, Service Science focuses on the interactions between people, technology, and processes. By analyzing these interactions, researchers and practitioners can develop better strategies for service innovation and customer satisfaction. This approach is increasingly important in today's economy, where services play a crucial role in driving growth and competitiveness.