Reviews are evaluations or assessments of products, services, or experiences, often shared by consumers to inform others. They can be found on various platforms, including websites, social media, and dedicated review sites, helping potential buyers make informed decisions based on the experiences of others. In today's digital age, reviews play a crucial role in shaping consumer behavior. They can significantly influence purchasing decisions, as many people rely on the opinions of others before making a choice. Positive reviews can enhance a product's reputation, while negative reviews can deter potential customers.