Reverse Logistics
Reverse logistics refers to the process of moving goods from their final destination back to the manufacturer or distributor for the purpose of return, repair, recycling, or disposal. This can include handling returns from customers, managing excess inventory, and processing products that are damaged or defective. The goal is to recover value from these items and minimize waste.
Effective reverse logistics can enhance customer satisfaction by providing easy return options and can also contribute to sustainability efforts by promoting recycling and responsible disposal. Companies often implement strategies to streamline this process, ensuring efficiency and cost-effectiveness in managing returned products and materials.