Freshchat is a messaging software designed for businesses to communicate with their customers in real-time. It allows companies to engage with users through live chat, chatbots, and automated messaging, enhancing customer support and interaction. The platform is user-friendly and can be integrated with various applications, making it suitable for businesses of all sizes. With features like AI-powered chatbots, team collaboration tools, and analytics, Freshchat helps businesses streamline their communication processes. It supports multiple channels, including websites and mobile apps, ensuring that customers can reach out through their preferred method. This versatility makes it a valuable tool for improving customer engagement.