Zendesk is a customer service software company that provides businesses with tools to manage customer interactions and support requests. Their platform includes features like ticketing systems, live chat, and knowledge bases, allowing companies to streamline communication with their customers across various channels. Founded in 2007, Zendesk aims to improve customer relationships by offering a user-friendly interface and customizable solutions. It serves a wide range of industries, helping organizations enhance their customer support processes and ultimately improve customer satisfaction. The software can be integrated with other applications, making it a versatile choice for businesses of all sizes.