Live Chat Software is a tool that allows businesses to communicate with their customers in real-time through a chat interface on their websites or apps. This software enables instant messaging, helping customers get quick answers to their questions, which can enhance their overall experience and satisfaction. Typically, Live Chat Software includes features like chatbots, which can handle basic inquiries automatically, and analytics tools to track customer interactions. It is widely used in various industries, including e-commerce and customer support, to improve engagement and streamline communication between businesses and their clients.