Contact Management is the process of organizing and maintaining information about individuals or organizations that a business interacts with. This includes storing details such as names, phone numbers, email addresses, and notes about interactions. Effective contact management helps businesses keep track of relationships and communication history, making it easier to follow up and nurture connections. Many businesses use Contact Management Software to streamline this process. These tools allow users to categorize contacts, set reminders for follow-ups, and integrate with other systems like Customer Relationship Management (CRM) platforms. This enhances efficiency and ensures that important information is easily accessible.