An Account Manager is a professional responsible for managing a company's relationships with its clients. They ensure that clients are satisfied with the services or products provided and act as a bridge between the client and the company. Their main tasks include understanding client needs, addressing concerns, and coordinating with internal teams to deliver solutions.
In addition to maintaining client relationships, Account Managers often work on developing new business opportunities. They may identify potential clients, pitch services, and negotiate contracts. Strong communication and organizational skills are essential for success in this role, as well as a good understanding of the industry in which they operate.