User testing is a process where real users interact with a product, such as a website or app, to evaluate its usability and functionality. During these sessions, users complete specific tasks while observers note any difficulties or confusion they encounter. This feedback helps identify areas for improvement, ensuring the product meets user needs. The goal of user testing is to enhance the overall user experience by making products more intuitive and accessible. By gathering insights from actual users, designers and developers can make informed decisions that lead to better design choices and increased satisfaction with the final product.