Technical support specialists are professionals who assist individuals and organizations with technology-related issues. They help troubleshoot problems with hardware, software, and networks, ensuring that systems run smoothly. Their work often involves answering questions, providing guidance, and resolving technical difficulties. These specialists typically communicate with users via phone, email, or chat. They may also create documentation and guides to help users understand how to use various technologies. Technical support specialists play a crucial role in maintaining productivity and efficiency in workplaces that rely on technology, such as businesses, schools, and government agencies.