IT Support refers to a service that helps individuals and organizations with their technology-related issues. This can include troubleshooting problems with computers, software, and networks. IT support professionals assist users in resolving technical difficulties, ensuring that devices and systems run smoothly. They may provide help over the phone, through email, or in person.
In addition to fixing problems, IT Support teams often offer guidance on how to use technology effectively. They may conduct training sessions or create user manuals to help people understand new software or hardware. Overall, IT Support plays a crucial role in keeping technology functional and user-friendly.