A Help Desk is a support service that assists users with technical issues or questions related to products and services. It acts as a bridge between customers and the company, providing solutions to problems like software glitches, hardware malfunctions, or account inquiries. Help desks can be accessed through various channels, including phone, email, or live chat, making it easy for users to get the help they need. In many organizations, a Help Desk team is made up of trained professionals who are knowledgeable about the company's products, such as software applications or hardware devices. They work to resolve issues quickly and efficiently, ensuring that users can continue their work with minimal disruption.