Support staff refers to individuals who provide essential assistance to ensure the smooth operation of an organization. They often work behind the scenes, handling tasks such as administrative duties, customer service, and technical support. Their roles are crucial in helping other employees focus on their primary responsibilities. In various settings, such as schools, hospitals, and businesses, support staff may include roles like administrative assistants, IT technicians, and counselors. These professionals contribute to the overall efficiency and effectiveness of the organization, allowing it to function optimally and serve its clients or students better.