Technical support is a service that helps people solve problems with their computers, software, or other technology. When you encounter an issue, like a program not working or a device not connecting to the internet, you can reach out to a technical support team. They provide guidance through phone calls, emails, or online chats to help you fix the problem.
The goal of technical support is to ensure that users can effectively use their technology without frustration. Support agents are trained to troubleshoot issues, answer questions, and offer solutions, making technology more accessible and user-friendly for everyone.