A receptionist is responsible for greeting visitors and clients as they enter an office or establishment. They answer phone calls, direct inquiries to the appropriate departments, and provide information about services or products. Maintaining a welcoming atmosphere is essential, as is managing the front desk area efficiently. In addition to greeting guests, a receptionist handles administrative tasks such as scheduling appointments, managing calendars, and processing incoming and outgoing mail. They may also maintain records and assist with basic bookkeeping, ensuring that the office runs smoothly and effectively.