A receptionist is a professional who works at the front desk of an office, hotel, or other establishment. Their main responsibilities include greeting visitors, answering phone calls, and managing appointments. They often provide information about the organization and direct guests to the appropriate person or department. In addition to communication tasks, receptionists may handle administrative duties such as filing documents, scheduling meetings, and maintaining records. They play a crucial role in creating a positive first impression for clients and visitors, making their role essential in settings like businesses, medical offices, and hotels.